ConversationAnalysis

  • call_successful
    Type: string enum
    required

    Overall outcome of the call

    values
    • success
    • failure
    • unknown
  • data_collection_results
    Type: object
    required

    Collected data values keyed by the identifiers defined in agent configuration

  • evaluation_criteria_results
    Type: object
    required

    Results of any configured evaluation criteria

  • transcript_summary
    Type: string
    required

    AI-generated summary of the conversation transcript